FAQ

Q: What age range are your products suitable for? A: Our products are designed for children typically aged 2 to 8 years. However, suitability can vary based on individual development, so we encourage parents to consider their child's specific capabilities.

Q: Are your products safe for children? A: Absolutely. Child safety is our top priority. All products are made from non-toxic, BPA-free materials and are designed with child safety standards in mind.

Q: Can I wash the products in the dishwasher? A: Yes, our products are dishwasher safe. We recommend placing them on the top rack to maintain their quality and durability.

Q: Do you offer international shipping? A: Currently, we ship within [Your Country] and to select international destinations. Please check our Shipping Policy for more details on international orders.

Q: How do I apply the sorting stickers to the organizers? A: The sorting stickers are easy to apply. Simply peel and stick them to the designated area on the organizers. They are also removable if you wish to change their placement.

Q: Are the kitchen tools in the Tots Cooking Set real? A: Yes, the tools are real but designed to be kid-friendly and safe. They offer a practical, hands-on cooking experience while ensuring safety.

Q: What is your return policy? A: We accept returns within 30 days of purchase, provided the items are unused and in their original packaging. For more details, please refer to our Return and Refund Policy.

Q: How can I track my order? A: Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress.

Q: Are the products environmentally friendly? A: We strive to be environmentally conscious. Our products are made from sustainable materials and designed to be long-lasting, reducing the need for frequent replacements.

Q: Can I get a replacement for a damaged or defective item? A: Yes, if you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as per our policy.